Dynamics 365 Contact Center

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Announcing a New Azure AD, part of Microsoft Entra, region in Japan

As public and private organizations continue to grow their cloud presence to improve workflows, reduce inefficiencies, and empower employees, ...

Azure Active Directory Identity Blog articles 3 years ago 18

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In a bid to boost the adoption of transcription and AI features in Microsoft Teams, the default policy for Transcription on new tenants is bei...

M365 Admin 1 year ago

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This update is for Microsoft Teams users who manage frontline workers. Microsoft Teams will soon enhance its Shifts app's time clock export re...

M365 Admin 1 year ago 6

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Microsoft Viva has announced a new feature that will allow regional managers to send targeted messages to frontline workers based on location,...

M365 Admin 2 years ago 24

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In October 2024, Microsoft products are transitioning to the cloud.microsoft domain. Although services are already active on the new domain, p...

M365 Admin 1 year ago

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Microsoft Teams will soon update the Gallery view, allowing it to dynamically resize room video tiles based on participant count to optimize v...

M365 Admin 2 years ago 18

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Microsoft SharePoint is simplifying its News templates and adding default email sharing support to the templates. The updates will roll out in...

M365 Admin 2 years ago 7

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Microsoft Viva Amplify has announced the launch of new video templates that are specifically tailored to videocentric publications such as mee...

M365 Admin 2 years ago 4

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Microsoft Teams mobile is introducing an innovative feature that allows AI-generated summaries for Word, PPT, and PDF files shared in chats an...

M365 Admin 1 year ago 3

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Azure Cognitive Services are set to offer text analysis capabilities to Communication Compliance, thereby helping businesses prioritize and in...

M365 Admin 3 years ago 5

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