Loading...

All Articles Videos Podcasts

Microsoft Dynamics 365 Customer Engagement: Latest podcast episodes

Explore the realm of customer engagement with our curated collection of Microsoft Dynamics 365 Customer Engagement blogs. Stay informed about the latest insights, strategies, and best practices to enhance customer relationships and drive business success.

Episode 434: Reading the Spec Sheet on Microsoft’s Agentic SOC

Welcome to Episode 434 of the Microsoft Cloud IT Pro Podcast. Microsoft announced Project Perception on 2026-07-27 with a lot of “workfo...

14 hours ago

Episode 433: Passkeys, Passwords, and the End of SMS MFA

Welcome to Episode 433 of the Microsoft Cloud IT Pro Podcast. In this episode, Ben and Scott discuss how Microsoft 365 authentication is movin...

14 days ago

Episode 146 – Microsoft 365 Copilot Cowork

https://www.youtube.com/embed/8OvDFFX49JE

17 days ago

Build your first Power App from data in seconds

Build a fully working model-driven app from your existing Dataverse, SharePoint, or SQL data in under a minute — screens, navigation, and form...

28 days ago

Episode 432: AI-Era Consulting Billing for Microsoft Cloud Delivery

Welcome to Episode 432 of the Microsoft Cloud IT Pro Podcast. In this episode, Ben and Scott discuss how AI is not eliminating Microsoft 365 a...

28 days ago

Microsoft Entra Suite hands-on tour of identity and network access protections

Unify identity and network access controls. Enforce least privilege access across every app and resource. Wire lifecycle workflows directly to...

29 days ago

New agentic platform in Dynamics 365 for Sales and Service

Qualify a lead, close a case, or walk into a renewal meeting fully briefed, all from the sales and service agents built into Dynamics 365. Ask...

1 month ago

Tokenomics | The new AI currency & your options explained

Control what you're billed on. Tokens are the currency of AI, and how you design your app determines how many you spend. Compress conversation...

1 month ago

Deploy Windows updates to counter AI-discovered threats

The speed that AI can now discover and exploit vulnerabilities means that our defenses also need to adjust. For the devices that you manage wh...

1 month ago

Episode 431: Agent Governance Is the New App Governance

Welcome to Episode 431 of the Microsoft Cloud IT Pro Podcast. In this episode, Ben and Scott get into why agent governance is quickly becoming...

1 month ago

Stay up to date with latest Microsoft Dynamics 365 and Power Platform news!

* Yes, I agree to the privacy policy