Explore a wealth of knowledge and insights in customer service excellence with our curated collection of blogs dedicated to Microsoft Customer Service. Stay informed about the latest trends, best practices, and expert advice to enhance your customer support strategies and drive satisfaction.
New capabilities for your frontline workers, including Windows 365 Frontline experience, Copilot in Dynamics 365 Field Service for more stream...
Xin Shi, who is a Developer Experience Azure PM, talks to us about the Azure Service Connector in this podcast episode. Shi explains how Servi...
In this episode, hear from Yun Jung Choi, a PM in the Azure team, as she provides valuable insights about a feature of the popular App Service...
In this episode of the Azure podcast, Thomas Stringer, who is a Software Engineering Lead at Microsoft, sheds light on the Open Service Mesh (...
Gerry Murray, a Research Director at IDC, joins Gemma Milne in a discussion about the evolution of digital selling and sales strategies in a h...
In a discussion with Thomas Wieberneit, CRM practitioner and Principal of aheadCRM, Gemma Milne explores the essential role that Customer Data...
In this podcast, host Gemma Milne chats with Liz Miller from Constellation Research about the importance of capturing the voice of the custome...
Join Gemma Milne in conversation with Shyam Sunder from PayiQ on the topic of super apps and how they are shaping the landscape of service del...
In this podcast episode, Gemma Milne interviews Augusto Modigliani, Chief Marketing Officer at Beabloo, a company specializing in digital sign...
In this podcast episode, Ashley Haynes-Gaspar, COO for Microsoft Business Applications and Industry Clouds, sits down for a discussion with ho...
Azure
Dynamics 365
Dynamics 365 Business Central
Dynamics 365 Customer Engagement
Dynamics 365 Customer Service
Dynamics 365 Field Service
Dynamics 365 Finance & Operations
Dynamics 365 Marketing
Dynamics 365 Project Service Automation
Dynamics 365 Sales
Microsoft 365
Microsoft 365
Microsoft 365 Graph
Microsoft 365 Sharepoint
Microsoft 365 Teams
Microsoft Copilot
Power Platform
AI Builder
Canvas Apps
Power Apps
Power Automate
Power BI
Power Fx
Power Pages
Power Platform
Power Virtual Agent
