Dynamics 365 Contact Center

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Join me at Valo Fest 2020 on Thu, June 25th for 2 virtual sessions on Microsoft Teams & SharePoint Modern Teamwork Portal Deployments

Valo Fest 2020 is an upcoming virtual event, set to be held on June 25, 2020. Conducted non-stop for 24 hours, the event will commence at 9am ...

Rez's Blog Spot - Microsoft 365, Azure Microsoft Teams, Power Apps, Power Apps, Project Cortex & SharePoint 6 years ago 9

Article

This post offers quick and easy tips on dealing with time dimensions in Power BI and SSAS Tabular. In previous posts, the author covered creat...

BI Insight 6 years ago 30

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This blog answers questions that were posed during my "Records and Governance in Microsoft Teams" webinar that was held on the 20th May...

Home | Rob Bath - Solution Architect 6 years ago 9

Article

This post started as a twitter poll where I asked if I should blog about an unsupported solution I developed for a rather unusual business req...

.Net Dust 6 years ago 25

Video

This is a video tutorial on building professional PCF (PowerApps Component Framework) controls for model-driven apps. With PCF, developers can...

Scott Durow 6 years ago 96

Article

What-if analysis is a great use case for Azure machine intelligence techniques. Bart Czernicki, Principal Technical Architect with the Microso...

Azure Global articles 6 years ago 8

Article

Source: https://neilparkhurst.com/2020/06/11/omnichannel-for-customer-service-teams-integration/ We can now use Microsoft Teams as a channel w...

vaebhav9 6 years ago 10

Video

This video showcases the capabilities of the AI Builder Business Card Reader, a tool designed to simplify the process of managing and organizi...

Aric Levin 6 years ago 36

Article

Microsoft Teams has become an integrated channel with Omnichannel for Customer Service, opening up new possibilities for internal help desks t...

vaebhav9 6 years ago 12

Article

Source: https://neilparkhurst.com/2020/06/11/omnichannel-for-customer-service-teams-integration/ We can now use Microsoft Teams as a channel w...

vaebhav9 6 years ago 7

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