Discover Microsoft Dynamics 365 and Power Platform's latest updates

When the Schedule Looks Full but the Day Falls Apart

Scheduling usually looks manageable early on. A smaller service team can get by with one strong dispatcher, a whiteboard, and a handful of hab...

How to Create Temporary Filtered Views in Microsoft Dynamics 365 with P2 Tags

CRM Software Blog is proud to use a Dynamics 365 CRM system for Subscription Management built by P2Automation, with the P2 Control Layer.  Our...

Act on Power Apps Data in Outlook via Work IQ

Power Automate: Office 365 Outlook - Export email Action

Exports an Outlook email as a binary EML file by Message ID. Attachments are included inside the file.

Add an Agent Feed to Power Apps for Proactive AI

Model Context Protocol in Microsoft Dynamics 365 CE/CRM: What MCP Means for Sales and Customer Service AI Agents

An AI agent can summarize an account and still miss the detail that matters most. A seller may receive a recommendation without recent service...

Build a Smart Copilot Studio Agent with Databricks Genie

AI agents are becoming a common way for teams to interact with business data. With Copilot Studio, you can quickly build agents that answer qu...

Microsoft Purview: Reverting single capturing group enforcement for custom SIT regex

Microsoft Purview is reverting the enforcement of the single capturing group limit for custom Sensitive Information Type regexes, allowing mul...

Power Platform admin center – Environment Group Rules Gallery

We are announcing the Environment Group Rules Gallery in Power Platform admin center. This feature will reach general availability on July 27,...