Accelerate your Sales with Dynamics 365 - 2021 Wave-2

If you're planning to use Dynamics 365 to boost your sales, this post is your comprehensive guide to what's new and updated in the 2021 Wave-2 release. The post walks you through the Sales accelerator (Sales - Customer Engagement app) and how it empowers sales teams to collaborate, increase productivity, and maximize sales outcomes with Teams integration, intelligent worklists, and smart sequences.

Some of the exciting updates include Sales Insights with conversational intelligence, ability to add notes or tasks to a D365 record from Teams, sharing D365 records, and joining team meetings from D365 Records with a Sales bot. In addition, Worklist is a powerful tool for sales managers to set up a prioritized list of items, and Sequencing helps set up a particular sequence of to-do events for sellers to work on a lead or opportunity. This post is part one of a series of blog posts on the Wave-2 release and can help you develop an efficient sales strategy to close more opportunities.

Please follow the link to learn more about the new Sales accelerator enhancements and accelerate your sales today!

Thanks for reading.
@mihircrm
365WithoutCode