Microsoft Dynamics 365 Customer Experience Analyst : Configure work assignment
Work Assignment in Dynamics 365 ensures that incoming records—such as leads, opportunities, or cases—are automatically distributed to the righ...
Work Assignment in Dynamics 365 ensures that incoming records—such as leads, opportunities, or cases—are automatically distributed to the righ...
Hi, Reades.Last week we briefly discussed how to merge duplicate records (customers, vendors, or contacts) in Business Cenral. More details: M...
The much awaited ‘Event registration cancellation’ feature for Customer Insights - Journeys is here which means organizers and attendees canc...
Recently, we faced an interesting issue, where we updated an existing flow in our Dev, basically we removed the Filter Rows condition and depl...
Lead and Opportunity Segments in Dynamics 365 Sales allow organizations to group and analyze their sales pipeline based on specific attr...
Next in my blog, I wanted to talk about a new feature which is part of the recent release wave for 2025. The Sales Qualification Agent...
Enrich Microsoft 365 profiles with Microsoft 365 Copilot connectors for people data The post Enriching Microsoft 365 profiles with Microsoft 3...
Dataverse : Using bulk operation messages Stephane Pelhatre Mon, 09/01/2025 - 15:08 Body Introduction As you may know p...