Dynamics 365 Sales Conversation Intelligence with Royi Ronen

In this podcast episode, the host delves into the topic of Dynamics 365 Sales Conversation Intelligence with Royi Ronen, a Principal Data and Applied Science Manager at Microsoft. Ronen provides insightful thoughts on the current state of artificial intelligence and how it is being incorporated into sales processes within organizations.

Throughout the podcast, Ronen discusses how AI can analyze sales conversations to offer valuable insights to sales reps. He provides practical examples of how his team is using AI to track commitments, requests and manage and grow business opportunities. Discussions on the possibility of expanding conversational intelligence to include other forms of communication such as email have also been cited. Ronen emphasizes on the importance of data-backed explanations and trends in understanding the success of opportunities.

This podcast episode sheds light on how AI can help manage and grow business opportunities by providing valuable insights, action items, and predictive opportunity scoring.

If you're interested in learning more about Dynamics 365 Sales Conversation Intelligence, this podcast episode is a great resource.

Link to the full show notes provided in the description.