Dynamics 365 Contact Center

Improve year end Proformance using Optimize year-end Microservices D365 F&O.

The Optimize year-end close service add-in for Microsoft Dynamics 365 Finance enables year-end close processing to run outside the Application...

Can Copilot for Microsoft 365 Save Users 14 Hours a Month?

An interesting LinkedIn post by a Microsoft employees relates how Copilot for Microsoft 365 saves him 14 hours monthly. Reports like this must...

Business Central 2024 wave 1 (BC24): Manage document attachments in service items and documents (Attachments FactBox on more pages)

Hi, Readers.The public preview for Dynamics 365 Business Central 2024 release wave 1 (BC24) is available. Learn more: Link. I will contin...

Armchair Architects: Considerations for Ethical and Responsible Use of AI in Applications

In this blog, our host, David Blank-Edelman and our armchair architects Uli Homann and Eric Charran will be discussing the ethical and respons...

Accelerate developer onboarding with the configuration-as-code customization in Microsoft Dev Box

As developers, we all know how long and tedious it can be to onboard to a new project. We have heard feedback from customers that it can take ...

Microsoft Hyperautomation Demo | Comprehensive Version

Microsoft Hyperautomation Demo | Use Case 4 of 4 | Digital Transformation

Managing Websites from the Power Platform Admin Center | Power Platform Shorts

Microsoft is a Leader in The Forrester Wave™: Customer Service Solutions, Q1 2024 

Most organizations find it’s no longer good enough to just measure successful service engagements solely on whether a customer issue is resolv...

WhatsApp Business Platform now available for applications built on Azure

We are excited to announce that Azure Communication Services Advanced Messaging is now generally available, enabling developers to send and re...