Dynamics 365 Contact Center Articles

Dynamics 365 Contact Center

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Article

AI Designer in Microsoft Word

Learn how to use AI Designer in Microsoft Word. Find and correct formatting inconsistencies and instantly change the look of the document. Thi...

Efficiency 365 - by Dr Nitin Paranjape - Work Smarter, Grow Faster 2 years ago 18

Article

Microsoft Teams: Control your activity notifications from the activity card

Microsoft Teams users can now customize their activity feed by utilizing the activity card and clicking on the ellipsis icon. This feature all...

M365 Admin 2 years ago 23

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Microsoft Viva: MyTopics for all users in a Topics tenant

Microsoft Viva now offers a feature called MyTopics that allows all users in a Topics tenant access to a small subset of available topics, eve...

M365 Admin 2 years ago 6

Article

Decorate your background in Teams Meetings (Premium)

Teams Premium users can now use the "Decorate your background" feature to augment their surroundings during video calls. It uses gen-AI to per...

M365 Admin 2 years ago 18

Article

IntelliFrame experiences on new Teams app and Recognition expansion

Microsoft Teams is included in this update regarding the IntelliFrame experiences and Recognition expansion. The IntelliFrame experiences whic...

M365 Admin 2 years ago 4

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Cross-tenant manager synchronization

A new update is coming to Cross-tenant synchronization, allowing for the provisioning of the manager attribute. This will be rolled out in mid...

M365 Admin 2 years ago 5

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Microsoft Purview Information Protection: Tracking and Revocation in Compliance Portal

Microsoft Purview compliance portal now allows users to track and revoke access to their sensitivity labeled and encrypted local Office files,...

M365 Admin 2 years ago 27

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Microsoft Purview compliance portal: Data Loss Prevention – Enhancements to DLP capabilities on macOS endpoints

Microsoft Purview is taking a big leap forward in data loss prevention (DLP) capabilities on macOS endpoints. DLP Admins will have greater con...

M365 Admin 2 years ago 15

Article

Improved Frontline Workers Availability Preferences

This post highlights significant upgrades to FLW Availability Preferences, catering to the preferences of frontline workers who often juggle p...

M365 Admin 2 years ago 5

Article

Tasks in my area or department (a mobile Planner in Teams feature)

Microsoft Teams is about to receive a new feature that makes it easier to organize tasks based on department or area. The Tasks by Planner and...

M365 Admin 2 years ago 4

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