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Set and Change Omnichannel Chat Widget Location

Set and Change Omnichannel Chat Widget Location

This post offers a step-by-step guide on how to change the location of the Omnichannel Chat widget. To begin, create a new chat by logging into the Customer Service Admin Center app and selecting Channels, and then Chat->Manage. Then add a new chat channel, give it a name, and select or create a Workstream. Now, choose the widget position, either Bottom Left or Bottom Right. Once you have made your selection, you can continue reading the post by clicking on the link below.

By following the instructions in this post, you can easily change the location of the Omnichannel Chat widget to better suit your needs. So, whether you need it on the bottom left or bottom right of the screen, this guide shows you how to make the change.

The post Set and Change Omnichannel Chat Widget Location was originally published on the Carl de Souza website.

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Carl de Souza - Software + Imagination
Carl de Souza - Software + Imagination

Hello! I’m Carl de Souza, a developer and architect focusing on Microsoft Dynamics 365, BI, Web, Cloud, AI and Data Science.

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