Carl de Souza - Software + Imagination

Article

Building Rich Model-Driven App Forms Embedded with Generative Pages

Generative Pages are one of the more interesting additions to model-driven apps. Instead of being limited to the traditional form layout of fi...

Carl de Souza - Software + Imagination 13 days ago 4

Article

Customer Assist Agent in Dynamics 365 Contact Center: Real-Time Voice and Self-Service

Microsoft is continuing to evolve Dynamics 365 Contact Center around AI agents that can participate throughout the customer service journey. O...

Carl de Souza - Software + Imagination 15 days ago 3

Article

Installing and Using Microsoft Dataverse Skills with AI Coding Agents

Microsoft has created Dataverse Skills for AI coding agents, giving tools such as GitHub Copilot, Claude Code, OpenAI Codex, and Cursor a much...

Carl de Souza - Software + Imagination 19 days ago 9

Article

Building a Multi-Agent Architecture with Microsoft Copilot Studio: A Walkthrough

Today we will look at how to build a multi-agent architecture using Microsoft Copilot Studio. Instead of creating one large agent that knows a...

Carl de Souza - Software + Imagination 21 days ago 9

Article

Building Power Apps PCF Controls Using OpenAI Codex

PCF controls are a great example of where AI coding agents can become extremely useful with Power Platform. PCF controls are pro-code projects...

Carl de Souza - Software + Imagination 23 days ago 11

Article

How to Build a Real-Time Voice Agent in Microsoft Copilot Studio

Today we will look at how to create a real-time voice agent in Microsoft Copilot Studio. Voice agents have been around for some time, but real...

Carl de Souza - Software + Imagination 26 days ago 12

Article

How to Use Evals in Microsoft Foundry: Build an Agent and Test It

Today we will look at how to use Evals in Microsoft Foundry. We will build a simple agent, create a small evaluation dataset, run several eval...

Carl de Souza - Software + Imagination 27 days ago 11

Article

Copilot Studio Evals: A Practical Guide to Testing AI Agents

Today we will look at how to use Evals in Microsoft Copilot Studio. We will first build a basic agent, give it some simple knowledge, and then...

Carl de Souza - Software + Imagination 27 days ago 11

Article

100 Great Ted and TEDx Talks for Speakers to Study

One of the best ways to become a better public speaker is to study great public speakers. As I’ve been working on my own speaking, I’ve spent ...

Carl de Souza - Software + Imagination 1 month ago 10

Article

Building an MCP Server with Python: First Tool to Enterprise Integration

Model Context Protocol, or MCP, has quickly become one of the most important standards in the AI ecosystem. Introduced by Anthropic in 2024, M...

Carl de Souza - Software + Imagination 1 month ago 10