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Omnichannel for Customer Service – v2.0 Chat Widget Customizations

Omnichannel for Customer Service – v2.0 Chat Widget Customizations
I recently explained how we can customize the appearance of chat widgets within Microsoft's Omnichannel for Customer Service using data tags. In this post I will expand on that theme by looking how with the v2 chat widget code snippet we have additional customizations options.

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Microsoft Dynamics 365 | NEIL PARKHURST (MVP)
Microsoft Dynamics 365 | NEIL PARKHURST (MVP)

NEIL PARKHURST (MVP)

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