Improve One Touch Resolution rates with Microsoft Dynamics 365 Customer Service
First contact resolution (FCR) or One Touch Resolution rates serve as an important indicator of customer support success and is a crucial elem...
Dive into the world of project management with our curated collection of blogs focusing on Microsoft Dynamics 365 Project Service Automation. Stay informed about the latest trends, best practices, and expert insights to streamline your project workflows and maximize efficiency.
First contact resolution (FCR) or One Touch Resolution rates serve as an important indicator of customer support success and is a crucial elem...
Hi, Readers.The preview environment for Dynamics 365 Business Central 2022 release wave 2 (BC21) is available. […]
This blog contains important information about KMS IP addresses changes that may impact Windows Virtual machine activations for cust...
Hi, Readers.The preview environment for Dynamics 365 Business Central 2022 release wave 2 (BC21) is available. […]
Visio for the web is now empowering users with a Visio Plan 2 license to create business processes that are compliant with BPMN 2.0 standards....
Written in collaboration with @ShabazShaik and @gusmodena. Introduction: Azure Firewall is a cloud-native and int...
Visio for the web just got more exciting with the addition of over 1,000 new icons and 30 new Icons stencils, covering a range of categories s...
Microsoft has unveiled a new feature for SharePoint sites that allows for inline playback of videos in the Highlighted content web parts secti...
Written in collaboration with @ShabazShaik and @gusmodena. Introduction: Azure Firewall is a cloud-native and int...
SharePoint users can now enjoy inline playback of videos in Highlighted content web parts for Grid, List, and Compact layouts. This new featur...
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