D365 CS: Spice up your case forms with new controls!
Are you looking to enhance the appearance and functionality of your Dynamics 365 Customer Service case forms? Look no further! The 360 customer component, which was recently released as part of the 2023 release wave 1, provides a new set of controls for you to use and configure. While the documentation lists this component under Dynamics 365 Customer Service, it may also be compatible with other areas of the platform.
In this article, you'll learn how to incorporate these new controls into your case forms to improve the user experience. By doing so, you can expedite case handling times and streamline workflows. So why settle for mundane, vanilla case forms when you can spice it up and make it more efficient? Check out this article to learn more.
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