Loading...

Customer 360 component in Microsoft Dynamics 365 Customer Service

Customer 360 component in Microsoft Dynamics 365 Customer Service

In this blog, we will learn about the new feature introduced by Microsoft in the 2023 Release of Wave 1. The customer 360 component allows users to visualize the customer data on the case form. Previously, using the quick view form we could visualize the data but couldn’t edit the same. In the customer 360… Read More »

The post Customer 360 component in Microsoft Dynamics 365 Customer Service first appeared on Microsoft Dynamics 365 CRM Tips and Tricks.

Published on:

Learn more
	Inogic- Maplytics | Dynamics CRM Add-Ons | Development | Consulting
Inogic- Maplytics | Dynamics CRM Add-Ons | Development | Consulting

Inogic- Maplytics | Dynamics CRM Add-Ons | Development | Consulting

Share post:

Related posts

Use Copilot to generate knowledge articles from resolved cases – Dynamics 365 Customer Service

To enable the feature of generating knowledge articles through Copilot, navigate to Customer Service Admin Center >> Agent Experience ...

5 days ago

Is Microsoft Dynamics CRM Affordable for Small Nonprofits?

Satish Reddy By Satish Reddy | Reading time 6 mins When considering a CRM solution, affordability is often a primary concern for small no...

1 month ago

Use the modern rich text editor in Dynamics 365 Customer Service

The modern rich text editor is now our advanced editor for an end-to-end enhanced authoring experience. As part of this advancement, we are ph...

1 month ago

How Microsoft Dynamics CRM Services Helps a Startup Nonprofit

Satish Reddy By Satish Reddy | Reading time 6 mins For startup nonprofits, the right Customer Relationship Management (CRM) system can be...

1 month ago

Easy Plugin Registration Tool Installation for Dynamics 365 CE Developers

Hi Folks, Are you a Power Platform or Dynamics 365 CE Developer, you would definitely need to work on Plugin Registration tool at any given po...

2 months ago

How to Leverage Chat Feature in Dynamics 365 Customer Service

Introduction Are you struggling to deliver the exceptional customer service your clients expect? Do disjointed customer data, frustrated custo...

2 months ago

Web resource method does not exist in Dynamics 365 CE

Got the below error while working on Onload of Account record JavaScript in Microsoft Dynamics 365 CE. Script Error One of the scripts for thi...

2 months ago

How to get Environment Variable Value in Dynamics 365 CE using JavaScript?

We might have got a scenario to use the Environment Variable Value in the JavaScript in Dynamics 365 CE. In this article, will explain about r...

2 months ago
Stay up to date with latest Microsoft Dynamics 365 and Power Platform news!
* Yes, I agree to the privacy policy