Keep your agents organized: Create File Groups for better responses
When you’re building agents in Copilot Studio, adding knowledge sources is a key step in building your agent. One of the quick ways to a...
When you’re building agents in Copilot Studio, adding knowledge sources is a key step in building your agent. One of the quick ways to a...
A few days ago I came across an article on learn.microsoft.com that explained how to streamline inventory visibility in Dynamics 365 Field Ser...
Previously there was a legacy hierarchy control for model-driven apps that allowed users to view N:1 (many-to-one) self-referencing relationsh...
Today I was building an agent using Copilot Studio and one of the things that I was trying to do was using Dataverse knowledge for the Agent t...
Have you heard of column level security in Dataverse? This feature has been around for a long time, and it allows makers to control access dow...
Microsoft has just released the 2025 Wave 2 notes for Dynamics 365 business applications and the Power Platform, and I couldn’t wait to dive i...
Microsoft has just released the 2025 Wave 2 notes for Dynamics 365 business applications and the Power Platform, and I couldn’t wait to dive i...
Microsoft has just released the 2025 Wave 2 notes for Dynamics 365 business applications and the Power Platform, and I couldn’t wait to dive i...
Previously I have written articles on the Customer Intent agent in Dynamics 365 Customer Service and Contact Center where I explained how the ...
Wouldn’t it be great if your custom agent could do more than answer questions? If it could actually help customers resolve their issues withou...