Elevate your sales game with insights from our curated collection of Microsoft Dynamics 365 Sales blogs. Stay ahead with the latest trends, strategies, and expert advice to boost your sales performance and drive revenue growth.
We are announcing the ability to utilize average wait time in messaging API channels in Dynamics 365 Contact Center. This feature will reach g...
We are announcing the ability to split recordings by speaker in the closed conversation view in Dynamics 365 Contact Center. This feature will...
We are announcing the ability to use Dynamics 365 AI Hub in Customer Insights – Journeys to centrally manage Copilot and AI agents, configure ...
Simplify Microsoft Store app management with dynamic removal on more devices across your enterprise. Use policy to remove any preinstalled MSI...
We are announcing the ability for administrators and project managers to set restrictions as to what users can do when viewing the Project for...
Microsoft 365 Copilot will add Anthropic AI models as an option for Word document editing, available worldwide by late May 2026. Enabled by de...
Microsoft 365 Copilot (Premium) will integrate Teams meeting content—transcripts, chats, and shared files—into Copilot Notebooks, enhancing co...
The Teams Rooms Pro Management Portal’s AI Assistant is now available to all portal roles with RBAC-enforced data access, expanding beyo...
Microsoft Teams will change the default file open preference for Word, Excel, and PowerPoint from Teams to Desktop or Web app starting early M...
Starting May 2026, Microsoft 365 Copilot will use private community and event content as grounding sources to generate responses, respecting e...
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