Microsoft Dynamics 365 Sales: Latest Dynamics 365 Sales

Elevate your sales game with insights from our curated collection of Microsoft Dynamics 365 Sales blogs. Stay ahead with the latest trends, strategies, and expert advice to boost your sales performance and drive revenue growth.

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Microsoft Purview | Data Security Investigations: Introducing new custom examination focus areas

Microsoft Purview Data Security Investigations will support custom examination focus areas from mid-May 2026, allowing admins to tailor AI-pow...

M365 Admin 3 months ago 2

Article

New dedicated License Requests page in Microsoft 365 Admin Center

Microsoft 365 Admin Center will add a new License Requests page by late May to early June 2026, enabling admins to centrally view and manage M...

M365 Admin 3 months ago

Article

Microsoft 365 Copilot: New AI Reader role for Agent 365 (read-only access)

Microsoft 365 Copilot introduces the AI Reader role for Agent 365, providing read-only access to usage, health, and configuration without admi...

M365 Admin 3 months ago

Article

Dynamics 365 Supply Chain Management – Run Planning Optimization on Azure operated by 21Vianet

We are announcing the ability for companies in China running Dynamics 365 Supply Chain Management on Azure operated by 21Vianet to run Plannin...

M365 Admin 3 months ago 2

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Dynamics 365 Customer Service – Use shadow mode for Case Management Agent predictions

We are announcing the ability to use shadow mode for Case Management Agent predictions in Dynamics 365 Customer Service. This feature will rea...

M365 Admin 3 months ago 1

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Dynamics 365 Sales – Clone and share Sales Development agent configuration across teams

We are announcing the ability to clone and share Sales Development agent configuration across teams in Dynamics 365 Sales. This feature will r...

M365 Admin 3 months ago

Article

Dynamics 365 Project Operations – Add support for Lookups on custom columns

We are announcing the ability to add Lookup data type fields as enterprise task custom columns within the task grid in Dynamics 365 Project Op...

M365 Admin 3 months ago 2

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Dynamics 365 Customer Service – Add knowledge citations to case resolution

We are announcing the ability to include knowledge citations in agent-drafted resolution emails in Dynamics 365 Customer Service. This feature...

M365 Admin 3 months ago 1

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Dynamics 365 Contact Center – Use average wait time diagnostics to get wait-time predictions

We are announcing the ability to use average wait time diagnostics to get wait-time predictions in Dynamics 365 Contact Center. This feature w...

M365 Admin 3 months ago 4

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Dynamics 365 Contact Center – Pinned contacts and queues during consult and transfer

We are announcing the ability to pin contacts and queues during consult and transfer in Dynamics 365 Contact Center. This feature will reach g...

M365 Admin 3 months ago 4

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Microsoft Dynamics 365 Sales: Latest Dynamics 365 Sales

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