Dynamics 365 Customer Service – Next Best Actions with Customer Intent Agent
We are announcing the ability to select the next best actions (NBA) with Customer Intent Agent In Dynamics 365 Customer Service. This feature ...
Stay ahead in the realm of finance and operations with our curated collection of blogs dedicated to Microsoft Dynamics 365 Finance and Operations. Gain valuable insights, best practices, and industry updates to optimize your financial and operational processes.
We are announcing the ability to select the next best actions (NBA) with Customer Intent Agent In Dynamics 365 Customer Service. This feature ...
We are announcing the ability to manage exchange rate variances in cash advance transactions in Dynamics 365 Project Operations. This feature ...
We are introducing the “After Conversation Work” status to the presence feature in Dynamics 365 Customer Service and Dynamics 365 ...
Restricted Access Control (RAC) for SharePoint and OneDrive sites will be enforced across Microsoft 365 search, limiting search results to con...
Microsoft Teams will generate AI meeting archive files capturing key insights to enhance Microsoft 365 Copilot and Facilitator responses while...
Microsoft Purview Insider Risk Management alerts will display enhanced user profiles with additional Entra attributes and risk signals within ...
Microsoft Teams is adding call delegation enhancements: delegators can lock active calls to block delegate participation and enable warning to...
Microsoft is retiring the Instances policy location in Microsoft Purview Data Loss Prevention on January 6, 2027. Organizations must migrate e...
We are announcing the Evaluation Viewer role in Power Platform. This feature will reach public preview on July 30, 2026. How does this affect ...
On October 13, 2026, Windows 11, version 24H2 Home and Pro editions, and Windows 10 Enterprise LTSB 2016 will reach end of updates. After this...
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