Dynamics 365 Customer Voice

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2023 Wave 2 Release Notes: D365 Customer Service

The release notes for the 2023 Wave 2 Release of D365 Customer Service are out, and this post is part of a series that will explore the new fe...

Dynamics 365 Talk – D365 "Taylored" to you! 3 years ago 18

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Providing an exceptional customer experience is now crucial for every business to succeed, given the continuously changing needs of customers....

Microsoft Dynamics 365 | Partners | Pricing & Cost | Dynamics CRM 3 years ago 12

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In today’s digital landscape, the success of customer service on social media hinges on the quality of care provided to customers. It...

Microsoft Dynamics 365 Blog 1 year ago 35

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Below is how the notification appears to the agents for the incoming conversation. In case the app is in the background the agent might miss t...

Nishant Rana's Weblog – Everything related to Microsoft .NET Technology 3 years ago 91

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Introduction In fast-paced, complex supply chain environments, ensuring product quality throughout the journey from supplier to customer...

Microsoft Dynamics 365 Blog 2 years ago 69

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In this post, you'll dive into the world of customer data platforms and explore Microsoft's MB260 Customer Data Platform. The focus is on desi...

Power Platform , D365 CE & Cloud 3 years ago 30

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Microsoft's new AI feature called 'Copilot' is making waves in the tech community, and it's set to revolutionize the way we work with Dynamics...

Dynamics 365 Talk – D365 "Taylored" to you! 3 years ago 28

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The introduction of AI in customer service operations has brought immense changes in the quality of services provided by businesses. To provid...

Dive in the Power Platform and gain power! 3 years ago 29

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JOPX on Microsoft Business Applications and Azure Cloud 2 years ago 15

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Hello everyone and welcome to my blog. In today’s blog, I will show how you can get the sentiment of a text in Power Apps canvas apps. Y...

Home - Debajit's Power Apps & Dynamics 365 Blog 2 years ago 27

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