2023 Wave 2 Release Notes: D365 Customer Service

The release notes for the 2023 Wave 2 Release of D365 Customer Service are out, and this post is part of a series that will explore the new features and updates included in this release. The author of this post had the chance to review the release notes and is sharing their insights on what to expect.

In this post, the author provides a link to the first part of the series and invites readers to continue reading to learn more about the new features and updates. If you're a regular user or administrator of D365 Customer Service, this post is a must-read to get a glimpse into what's coming up in the next release.

Stay in the loop with the latest updates and be prepared to take advantage of the new features as soon as they become available!