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Microsoft Dynamics 365 Customer Service: Latest articles

Explore a wealth of knowledge and insights in customer service excellence with our curated collection of blogs dedicated to Microsoft Customer Service. Stay informed about the latest trends, best practices, and expert advice to enhance your customer support strategies and drive satisfaction.

Dynamics 365 Fundamentals retirement

Microsoft recently announced the retirement of the Dynamics 365 Fundamental courses, exams, and certifications on 31st December 2025: MB-910 D...

2 months ago

Step-by-Step Guide to Duplicate Detection and Merge Rules in Dynamics 365 CRM

Why Clean Data is Every Manager’s Competitive Edge If your sales and marketing teams rely on Microsoft Dynamics 365 CRM, you already know this...

2 months ago

Migrate Dynamics CRM 365 Online to Dynamics CRM 365 On-Premise

If you're considering migrating your Dynamics CRM 365 Online to Dynamics CRM 365 On-Premise, this post offers guidance. While the cloud-based ...

7 years ago

Enable faster, more impactful frontline services with Microsoft Dynamics 365 Field Service

With Microsoft Dynamics 365 Field Service, organizations with service technicians on the frontlines can help maximize productivity with AI-dri...

2 years ago

Microsoft Purview Discovery service plan

Microsoft is rolling out a new service plan called Purview Discovery service to Office 365 subscribers, which will provide access to free vers...

2 years ago

Why Proper End User Support and On-Demand Training is So Necessary in Dynamics 365 CE (CRM)

In this post, the author highlights the importance of providing proper end-user support and on-demand training in Dynamics 365 CE (CRM). It ca...

2 years ago

Microsoft Dynamics 365 and Power Platform Tehcno-Consulting Services by Inogic!

Inogic Dynamics 365 professional services team has been empowering businesses to master Microsoft Dynamics 365 through customizations and conf...

3 years ago

Microsoft Dynamics 365 + Microsoft Teams - Innovation and Collaboration hand in hand

Microsoft Teams has become an essential tool for businesses, educational institutions, and other verticals in today's age of connecting people...

3 years ago

2022 release wave 2 plans for Dynamics 365 and Power Platform now available

Microsoft has unveiled their plans for the 2022 release wave 2, which will introduce hundreds of new features and enhancements for Dynamics 36...

3 years ago

Requirements Workshops for Dynamics 365 or the Power Platform

In this blog post, the author shares their experience of facilitating a requirement workshop for a new client and the anxieties that come with...

3 years ago

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Microsoft Dynamics 365 Customer Service: Latest articles

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