Dynamics 365 Contact Center

Timestamp Frequency (Field Service Settings) in Dynamics 365 Field Service

The Timestamp frequency defines when the Booking Timestamp record should be created from the Bookable Resource booking record. By default, it ...

Modernizing Azure Automation: A 2023 Retrospective and Future outlook

Majority of the organizations are at different stages of their cloud adoption journey, as they navigate through public clouds, private clouds ...

How to use Microsoft 365 Copilot in Microsoft Word

Microsoft Copilot joined Microsoft 365 as an implementation of a chat-based AI assistant in Office 365 apps. The new era of document creation ...

Azure Landing Zones Accelerators for Bicep and Terraform. Announcing General Availability!

The Azure Landing Zones team is delighted to announce the general availability of our Azure Landing Zones Accelerators for Bicep and ...

Data DeDuplication in Dynamics 365 CRM - Detect, Merge & Prevent duplicates with DeDupeD!

Learn Together: Work with Delta Lake tables in Microsoft Fabric

Best Life Sciences CRM Software for 2024

Introduction Life sciences CRM (customer relationship management) software is a technology that helps companies in the life sciences industry ...

Power Apps and Power Automate Program for Beginners

Outlook: New search UI for contacts and global address list

Outlook is getting a new search UI for contacts and the global address list, introducing a seamless in-flow experience for users when addressi...

Microsoft Purview compliance portal: eDiscovery – Enhancements for eDiscovery support of Loop content

The Microsoft Purview Compliance Portal has announced a new feature that enhances the functionality of eDiscovery support for Loop content. eD...