Dynamics 365 Contact Center Articles

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Article

Impact of Delocalization Process in the Czech Version of Business Central 2023 Wave 2 Release

Microsoft has separated all Czech-specific functionalities into distinct applications as part of the delocalization process of the Czech versi...

Microsoft Dynamics 365 Blog 2 years ago 30

Article

Power BI December 2023 Feature Summary

Materials: Voiceover recording (audio file(s)) Video slides (image files) Demo videos (video files) Bumper animation (https://...

Power BI Blog—Updates and News | Microsoft Power BI 2 years ago 12

Article

Entity not visible in Kingswaysoft CDS/CRM Destination component editor – Quick Fix

Hi Folks, I got a requirement do develop integration between Dynamics 365 and 3rd party data warehouse. Here I have to use SSIS for Integratio...

ECELLORS CRM Blog – Sharing thoughts and challenges on Power Platform & Azure along with respective solutions put together… 2 years ago 43

Article

Microsoft Search: Customize default verticals, add verticals and filters

Microsoft Search has introduced a new feature that allows users to enhance their search experience by customizing out-of-the-box verticals and...

M365 Admin 2 years ago 11

Article

Microsoft Teams: Archive channels

In Microsoft Teams, channel owners and administrators can now choose to archive channels to keep the content preserved without keeping the cha...

M365 Admin 2 years ago 24

Article

Action Required – Changes to Get & Transform Data (aka Power Query) features in Excel

Excel users, take note: changes are coming to the Get & Transform Data (aka Power Query) features in the program. Starting March 11th, 202...

M365 Admin 2 years ago 9

Article

Access and interact with goal progress directly within Outlook email

Microsoft's Viva Goals feature will soon allow users to share links to goals as rich adaptive cards that display progress and status in Micros...

M365 Admin 2 years ago 7

Article

Service health and Message center: ‘Microsoft 365 Defender’ rebranding to ‘Microsoft Defender XDR’

In a recent announcement at Ignite, 'Microsoft 365 Defender' has been rebranded as 'Microsoft Defender XDR'. As a part of this rebranding proc...

M365 Admin 2 years ago 8

Article

New designs for post types in Viva Engage

Microsoft has announced a refreshed design for question, praise, and poll post types in Viva Engage. The new design, which emphasizes a conten...

M365 Admin 2 years ago 21

Article

Windows update management at Microsoft Technical Takeoff

If you're keen on staying up to date with the latest developments in Windows update management, you'll want to check out the Microsoft Technic...

M365 Admin 2 years ago 12

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