Dynamics 365 Commerce

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Dynamics 365 Contact Center – Information regarding the end of support for Customer Intent Agent in Voice

On July 17, 2026, the Customer Intent Agent in Voice feature in Dynamics 365 Contact Center reached end of support. How does this affect me? V...

M365 Admin 26 days ago 4

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Microsoft 365 Copilot mobile app introduces a Record feature to capture voice notes and conversations, providing AI-generated transcripts and ...

M365 Admin 26 days ago 2

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UPDATED 1:45 PM PST: Resolution efforts are complete at this time, and Windows services are expected to be back to normal. Notices related to ...

M365 Admin 26 days ago 4

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We are announcing the ability to enable advanced personalization using simple formulas to modify text, dates, and numbers in Dynamics 365 Cust...

M365 Admin 26 days ago 2

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Marketing teams generate valuable customer engagement through emails, events, forms, and digital campaigns, but converting that engagement int...

Inogic- Maplytics | Dynamics CRM Add-Ons | Development | Consulting 26 days ago 8

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Businesses today expect more than a CRM that stores customer records or tracks sales opportunities. They need a platform that helps teams make...

Microsoft Dynamics 365 | Partners | Pricing & Cost | Dynamics CRM 26 days ago 7

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A finance agent approves invoices. An HR agent screens jobs. Customer service agents resolves support tickets without waiting for an actual hu...

Microsoft Dynamics 365 | Partners | Pricing & Cost | Dynamics CRM 26 days ago 10

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Teams released a new version of their PowerShell module on July 19. The new module contains WAM support and cmdlets to limit federated chat fo...

Office 365 for IT Pros 27 days ago 10

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Hi, Readers.Today I would like to talk about how to search for duplicate external document numbers in sales documents and posted documents usi...

Dynamics 365 Lab 27 days ago 15

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Campaigns in SharePoint (site campaigns) is a new capability that brings Viva Amplify’ s campaign management natively into SharePoint. Corpora...

M365 Admin 27 days ago 4

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