D365 Customer Service: Dialer Enhancements
The 2024 release wave 1 for Dynamics 365 brought us some awesome features for the Dynamics 365 CX apps. So far, this release packed a lot of c...
Embark on your journey of creating powerful chatbots effortlessly with our curated collection of Microsoft Power Virtual Agent blogs. Stay informed about the latest updates, tips, and best practices to leverage Power Virtual Agent for building intelligent and efficient conversational experiences.
The 2024 release wave 1 for Dynamics 365 brought us some awesome features for the Dynamics 365 CX apps. So far, this release packed a lot of c...
The latest update to the Microsoft Purview compliance portal includes a new feature that allows users to save filters for the Activity Explore...
Microsoft Purview is set to enhance its adaptive scopes with query support for "contains" and "not contains," which will facilitate more effic...
Microsoft is taking a step towards making branding more accessible with its latest release, Brand kit. With Brand kit, creating and sharing br...
Microsoft Teams users can now choose whether or not to receive notifications for a post in a channel. This new feature gives users the option ...
Microsoft Teams users can now choose to show or hide the discover feed, giving them more flexibility in their user experience. The toggle for ...
Microsoft Intune has released a new feature that allows IT administrators to clean up inactive devices from their tenant using scoped and targ...
Microsoft Teams has announced the upcoming release of a new feature in the Shifts app that enables frontline managers to offer open shifts acr...
Microsoft SharePoint is expanding its eSignature service to the UK, Canada, and select European countries. The service allows users to request...
A new policy from Microsoft is set to ease the process of configuring accounts with the new Microsoft Outlook for Windows. With this policy, a...
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