Supply-chain technology for an excellent customer experience, with Microsoft’s Ashley Haynes-Gaspar

In this podcast episode, Ashley Haynes-Gaspar, COO for Microsoft Business Applications and Industry Clouds, sits down for a discussion with host Gemma Milne to explore key supply chain topics, including technology adoption, coordination of stakeholders around supply chain strategy, and unlocking the potential of digital twins. They delve into the significance of supply chain in boosting customer experience and how supply chain resilience depends on connectivity.

The conversation also highlights aligning strategy, culture, and execution to achieve a seamless customer experience. Moreover, Ashley shares Microsoft's support of supply chain leaders and their efforts in this domain.

Overall, this episode provides valuable insights on the current shifts in the supply chain landscape and how businesses can implement strategic supply chain practices to achieve a competitive edge.