8 new Copilot feature metrics in Copilot dashboard and Viva Insights advanced insights, including Business Chat (web)

This update pertains to the addition of 8 new Copilot feature metrics that are now generally available in the Copilot dashboard and Viva Insights Advanced insights. These metrics include measures of activity related to Copilot features in Teams, Word, PowerPoint, and Excel. In particular, the metrics help track prompts submitted via in-app chat sections, actions taken using PowerPoint, and intelligent recaps in Teams. Additionally, the update introduces the “Business Chat (web)” feature that allows insights into prompts submitted through Edge and the Microsoft 365 app. The Total actions taken, Total number of active Copilot users, and the percentage of active Copilot users will also be updated to reflect activity related to the listed Copilot features, and measured employees with a Microsoft 365 Copilot license can view these insights in the Copilot dashboard. Those with the Viva Insights analyst role, on the other hand, can query usage information via Viva Insights Advanced Insights. The rollout of these new Copilot feature metrics is expected to begin in early December 2024 and be completed by mid-December 2024.

This development will impact organizations that utilize the Copilot dashboard, as users should expect to see a significant increase in the metrics mentioned above. To prepare for this change, organizations should stay up-to-date with any additional information related to this update.

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