Microsoft Teams: Apps now supported in group chats with external users
Microsoft Teams is introducing support for apps in group chats with external users from mid-May 2024, including for Teams on web, desktop, and mobile. While group chat hosts will be able to add apps, external users will not be able to manage them. Existing access policies will remain in place, and organizations will be able to opt out if desired. This update applies only to group chats and not one-on-one or channel chats with external users. Additionally, external access and data handling by installed apps will be governed by app publisher terms. If preferred, organizations may choose to disable external scenarios for Teams and opt out of this feature from the Manage External Access page in the Teams admin center. It is recommended to notify users and update training and documentation in preparation for this new capability.
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