Microsoft Teams: Chat between multi-tenant organization contacts will default to external chat
Microsoft Teams is introducing a new default setting for 1:1 chat between contacts in a multi-tenant organization (MTO). This change will create a single conversation thread and default to external chat, with existing B2B chat threads being available as read-only. This update will be available for iOS and worldwide cloud instances by January 2024. This change aims to streamline communication between MTO contacts and provide a smoother user experience. For more information and updates, refer to the Microsoft Teams roadmap.
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