Improved Email Attachment Experience | D365 Customer Service Upgrade

Dynamics 365 Customer Service has quietly introduced a set of new features that enhance the email attachment experience within the platform. The new options became visible without the need for admin permissions or enabling settings, and were discovered by chance. While it remains uncertain when exactly the features were added, they are now available to users and offer an easier, more intuitive approach to handling email attachments. For more information, head to the source link.

Source: https://d365goddess.com/improved-email-attachment-experience-in-d365-customer-service/