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Microsoft Customer Service posts
Forrester TEI study shows 315% ROI when modernizin
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Dynamics 365 CRM and SMS Integration for Smarter S
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Microsoft is a Leader in The Forrester Wave™: Cust
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Unlocking the Power of AI in Dynamics 365 Customer
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Exploring Features in Copilot for Customer Service
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Omnichannel for Customer Service – Phone Number Fo
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2024 Wave 1 Release Notes: D365 Customer Service
Build your Copilot testing strategy in Dynamics 36
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Omnichannel for Customer Service – Change Agent Pr
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Omnichannel for Customer Service – v2.0 Chat Widge
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Omnichannel for Customer Service – Data Tags and C
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Dynamics 365 Customer Service vs. Competitors: A C
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Dynamics 365 Customer Service and Dynamics 365 Fie
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Passing D365 Customer Service data to Copilot Stud
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Omnichannel for Customer Service – Role Persona Ma
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Announcing automatic Copilot enablement in Custome
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Omnichannel for Customer Service – Copilot Studio,
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Omnichannel for Customer Service Training – March
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Copilot in Dynamics 365 Customer Service - Quick I
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Omnichannel for Customer Service – Adaptive Cards
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