Microsoft Dynamics 365 and Power Platforms Blog

Article

A Cadence Beats a Memory: Hands-On with the Sales Accelerator and Sequences

Every sales team I have ever worked with has one seller who never loses track of a follow-up — and a CRM full of leads that were contacted onc...

Microsoft Dynamics 365 and Power Platforms Blog 1 day ago 5

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Agents That Ask Permission

Somewhere between the demo and the rollout, every AI agent conversation reaches the same question, usually asked by the most experienced perso...

Microsoft Dynamics 365 and Power Platforms Blog 2 days ago 6

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One Lead, End to End: The Complete Sales Navigator + Dynamics 365 Play

Over the past month this blog has built a Sales Navigator + Dynamics 365 integration one piece at a time…

Microsoft Dynamics 365 and Power Platforms Blog 3 days ago 6

Article

Running Your Custom Agent Inside Dynamics 365

An agent that lives only in a maker portal is a science project.…

Microsoft Dynamics 365 and Power Platforms Blog 4 days ago 9

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When a Rep Leaves: Off-Boarding Sales Navigator Without Losing the Account History

Nobody writes the off-boarding article. Vendors write about activation, admins blog about setup, and then eighteen months later a top performe...

Microsoft Dynamics 365 and Power Platforms Blog 5 days ago 6

Article

Write-Back Is a Policy Decision: Governing What LinkedIn Logs Into Your CRM

The sales director wanted every InMail logged to Dynamics automatically. The works council representative wanted to know why the company was r...

Microsoft Dynamics 365 and Power Platforms Blog 8 days ago 7

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Work IQ Hands-On: An Agent That Reads Your Work

For this test I set a deliberately unfair trap.…

Microsoft Dynamics 365 and Power Platforms Blog 9 days ago 8

Article

What Advanced Plus Actually Buys You: Account IQ, Relationship Maps, and Warm Paths

Somewhere in every Sales Navigator licensing conversation, someone asks the question: what does the expensive seat actually do?…

Microsoft Dynamics 365 and Power Platforms Blog 10 days ago 6

Article

Dataverse MCP: Give Your Agent Hands

An agent that can only read is a very well-spoken FAQ page.…

Microsoft Dynamics 365 and Power Platforms Blog 11 days ago 7

Article

The Read Receipt You Always Wanted: Smart Links That Log Themselves to Dynamics 365

Every seller knows the void: you send the proposal, the deck, the one-pager — and then nothing…

Microsoft Dynamics 365 and Power Platforms Blog 12 days ago 7