Configuring Dynamics 365 Copilot for Case Summaries
Microsoft Dynamics 365 Copilot is a powerful AI tool designed to streamline workflows and…
24 days ago
Microsoft Dynamics 365 and Power Platforms Blog
Configuration of Copilot timeline highlights in Dynamics 365 Customer Service
Dynamics 365 empowers organizations to provide exceptional customer experiences. One of its key features…
1 month ago
The Importance of Advanced Scheduling in Dynamics 365
Effective scheduling is critical for optimizing resources, improving customer satisfaction, and maximizing operational efficiency…
1 month ago
How to Configure Dynamics 365 Customer Service Copilot: Ask Question
In today’s competitive business landscape, delivering exceptional customer service isn’t just a differentiator—it’s a…
2 months ago
Discover the Power of Dynamics 365 Real-Time Marketing
In the evolving customer engagement experience, businesses need tools that respond to customer behaviours…
2 months ago
Outbound Marketing Departure and Transition Guidelines
Microsoft has announced the departure of Dynamics 365 Marketing’s Outbound Marketing capabilities, with the…
3 months ago
How Copilot in Dynamics 365 Empowers Customer Service Representatives with Practical Tools
Customer Service Representatives (CSRs) are pivotal in delivering exceptional customer experiences. Copilot in Dynamics…
3 months ago
How to get the Tenant ID in Microsoft Entra ID?
To get the Tenant ID in Microsoft Entra ID (formerly Azure AD), follow one…
5 months ago
Enhancing Security in Power Automate Flows with Dataverse Secret Environment Variables
Introduction to Dataverse and Power Automate Microsoft Dataverse (formerly known as Common Data Service)…
6 months ago
How to Configure D365 Copilot for Writing Emails in Customer Service
AI-powered tools like D365 Copilot are transforming how customer service teams operate. One standout…
8 months ago
