Microsoft Power Virtual Agent: Latest Power Virtual Agent

Behind the Scenes: Talking AI and Copilot with Microsoft Customer Support Engineers

  The Microsoft 365 Commercial Support team resolves customer support cases and provides support to help you be successful and realize t...

Azure Marketplace new offers – September 14, 2022

We continue to expand the Azure Marketplace ecosystem. For this volume, 141 new offers successfully met the onboarding criteria and went live....

Choosing an Azure Ledger Technology

At the annual Microsoft Build 2021 Developer Conference, we announced two new products that are based on blockchain technology.  Azu...

Microsoft Dynamics 365 Customer Experience Analyst : Configure multiple currencies and evaluate currency calculations

 In Dynamics 365 Sales, currencies enable organizations to manage sales transactions across different regions and markets with accuracy a...

A Deep Dive into Real-Time Intelligence

In analytics, intelligence means using advanced methods to analyze data and create useful insights. This involves finding trends, patterns, an...

Generative AI Technical Patterns: Chat with Your Data

The "Chat with Your Data" reference architecture is a modern, transformative solution designed for businesses that need to streamline their kn...

Boost conversation using adaptive cards Microsoft Copilot Studio (Hindi)

Omnichannel for Customer Service – Personal Numbers

Within Microsoft’s Dynamics 365 Contact Center (aka Omnichannel for Customer Service) we can define personal numbers that can be used for inco...

Unveiling Copilot agents built with Microsoft Copilot Studio to supercharge your business

At Microsoft, we understand that every organization is unique, and to get the most out of AI, you will want to customize it for your business’...