Microsoft Dynamics 365: Latest Dynamics 365

From systems of record to systems of action: Dynamics 365, agentic business applications for the frontier

Discover how agentic business applications in Dynamics 365 are transforming data into real-time decisions and measurable outcomes. The post Fr...

Elevating Sales Performance with Microsoft’s Sales Research Agent: How Rigorous Evaluation Unlocks Trust and Transformation

The Sales Research Agent in Dynamics 365 Sales automatically connects to live CRM data and can connect to additional data stored elsewhere, su...

Sales Research Agent & Sales Research Bench

This post introduces the architecture and evaluation methodology and results behind Microsoft’s Sales Research Agent. Its technical innovation...

Get started with service agents for Dynamics 365

Microsoft Copilot Studio – Org-Wide Sharing Control for Agents Built in Copilot Studio lite

We are announcing the ability to manage the Org-Wide Sharing Control for agents built in Copilot Studio lite in Microsoft Copilot Studio. This...

Microsoft Purview | eDiscovery: Import Non-O365 data into review set for modern eDiscovery (Premium)

Microsoft Purview eDiscovery (Premium) will allow uploading and reviewing non-Microsoft 365 data alongside Microsoft 365 content in review set...

GPT-5 becomes the default Copilot model

GPT-5 will become the default Microsoft 365 Copilot model in a phased rollout from October to November 2025. Initially, users can toggle GPT-5...

Microsoft Outlook: Enhanced search experience with Copilot in Classic Outlook

Classic Outlook will gain a Copilot side pane after searches, showing AI-generated summaries from documents and Teams messages. Users can inte...

Configure and manage connected experiences with Edge Connected Feature Control (CFC) – Targeted Release

Microsoft Edge for Business introduces Connected Feature Control (CFC) in Public Preview, allowing admins to centrally manage cloud-powered fe...

Microsoft Copilot Studio: Copy an agent from the lite experience into the full experience

Users can now copy agents from the lite Copilot Studio into the full experience, gaining advanced authoring, publishing, lifecycle, and govern...