Microsoft Dynamics 365: Latest Dynamics 365

How to Automate Post-Case Resolution Surveys in Dynamics 365 with Copilot and Power Automate (Preview)

Exceptional customer service doesn’t end when a support ticket is closed. In many cases, the most insightful feedback comes after the re...

Custom API in Dataverse: Why Every Architect Should Care

Introduction: The API-First Era for DataverseAs organizations adopt Dynamics 365 and Power Platform at scale, architects are under growing pre...

Dynamics 365 Business Central: How to hide the Sales Order Agent and Payables Agent icons in the upper right corner

Hi, Readers.Today I would like to share another mini tip about Business Central, how to hide the Sales Order Agent and Payables Agent icons in...

Automating Power BI Load Testing with Fabric Notebooks – Part 1: Capturing Real Queries

Load testing is essential when working with Microsoft Fabric capacity. With limited resources, deploying a Power BI report without testing can...

Microsoft 365 & Power Platform Call (Microsoft Speakers) – October 21st, 2025 – Screenshot Summary

Call Highlights   SharePoint Quicklinks: Primary PnP Website: https://aka.ms/m365pnp Documentation & Guidance SharePoint Dev Videos Issues...

Build business apps using Plan Designer and Copilot | Power Platform Shorts

Try rich messaging for live chat and WhatsApp in Contact Center 

In today’s fast-paced digital world, customers expect more than just plain text when interacting with businesses. Traditional t...

Introducing the new service agent for Dynamics 365: Quality Evaluation Agent

Introducing the new sales agent for Dynamics 365: Sales Close Agent