Elevating Sales Performance with Microsoft’s Sales Research Agent: How Rigorous Evaluation Unlocks Trust and Transformation

The Sales Research Agent in Dynamics 365 Sales automatically connects to live CRM data and can connect to additional data stored elsewhere, such as budgets and targets. It reasons over complex, even customized schemas with deep domain expertise, and presents novel, decision-ready insights through text-based narratives and rich data visualizations tailored to the business question at hand.

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