Dynamics 365 Supply Chain Management

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Dynamics 365 Contact Center – Use bullseye routing with user groups to orchestrate conversations

We are announcing the ability to use bullseye routing with user groups to orchestrate conversations in Dynamics 365 Contact Center. This featu...

M365 Admin 20 days ago 2

Article

We are announcing the ability to split recordings by speaker in the closed conversation view in Dynamics 365 Contact Center. This feature will...

M365 Admin 20 days ago 2

Article

We are announcing the ability to import tasks from other projects in Dynamics 365 Project Operations. This feature will reach general availabi...

M365 Admin 20 days ago 1

Article

We are announcing language support for quality and coaching evaluations, insights, and nudges in Dynamics 365 Contact Center. This feature wil...

M365 Admin 20 days ago 2

Article

We are announcing the ability to track quality trends over time with a historical analytics report in Dynamics 365 Contact Center. This featur...

M365 Admin 20 days ago 1

Article

We are announcing the ability to configure minimum interval of time entry duration in Dynamics 365 Project Operations. This feature will reach...

M365 Admin 20 days ago 1

Article

We are announcing the ability to create and visualize custom KPIs in the process intelligence experience in Microsoft Power Automate. This fea...

M365 Admin 20 days ago 3

Article

We are announcing the ability to create and visualize custom KPIs in the process intelligence experience in Microsoft Power Automate. This fea...

M365 Admin 20 days ago 1

Article

Is Dynamics 365 Working Hard Enough for Your Business? Nearly 20,000 verified organizations worldwide rely on it to manage customers, streamli...

Microsoft Dynamics 365 | Partners | Pricing & Cost | Dynamics CRM 20 days ago 6

Article

Artificial Intelligence (AI) in Microsoft Dynamics 365 CRM has become a key component since Microsoft introduced Copilot. This addition change...

Soluzione : Software Development Company | Microsoft Gold Partner 20 days ago 7

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