The Gap No One Talks About: Why Dynamics 365 Teams Need a Control Layer
Why Dynamics 365 teams need a control layer — and most don't have one. There's a conversation that happens in almost every Dynamics 365 enviro...
Dive into the world of project management with our curated collection of blogs focusing on Microsoft Dynamics 365 Project Service Automation. Stay informed about the latest trends, best practices, and expert insights to streamline your project workflows and maximize efficiency.
Why Dynamics 365 teams need a control layer — and most don't have one. There's a conversation that happens in almost every Dynamics 365 enviro...
Microsoft Teams is expanding presenter visibility in Manage what attendees see for Teams events. Event organizers and producers can now drag a...
Organizations can now allow trusted external presenters to manage Microsoft Teams event production controls. Federated (B2B) users and guest u...
Planner Agent chat is coming to Microsoft Planner basic plans. This feature brings Planner Agent directly into the Planner experience, allowin...
We’re introducing the ability to view and manage auto attendant shared voicemails directly in the Microsoft Teams Queues app. Previously...
We’re performing a one-time cleanup of aged pending requests in the All Agents request management experience. This cleanup is intended t...
We are announcing the ability to start quality and coaching in one click with out-of-box criteria in Dynamics 365 Contact Center. This feature...
We are announcing the ability to use bullseye routing with user groups to orchestrate conversations in Dynamics 365 Contact Center. This featu...
We are announcing the ability to split recordings by speaker in the closed conversation view in Dynamics 365 Contact Center. This feature will...
We are announcing the ability to import tasks from other projects in Dynamics 365 Project Operations. This feature will reach general availabi...
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