Dynamics 365 Human Resources Articles

Dynamics 365 Human Resources

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Article

Dynamics 365 Contact Center – Information regarding the end of support for Customer Intent Agent in Voice

On July 17, 2026, the Customer Intent Agent in Voice feature in Dynamics 365 Contact Center reached end of support. How does this affect me? V...

M365 Admin 27 days ago 4

Article

Microsoft 365 Copilot: Capture voice notes in the Microsoft 365 Copilot mobile app

Microsoft 365 Copilot mobile app introduces a Record feature to capture voice notes and conversations, providing AI-generated transcripts and ...

M365 Admin 27 days ago 2

Article

UPDATED: Azure outage affecting Windows Updates and related services

UPDATED 1:45 PM PST: Resolution efforts are complete at this time, and Windows services are expected to be back to normal. Notices related to ...

M365 Admin 27 days ago 4

Article

Power Apps – Entity scoping in global search

We are announcing entity scoping in global search in Power Apps. This feature will reach public preview on August 7, 2026. How does this affec...

M365 Admin 27 days ago 3

Article

Power Apps – Multi Select in Grid column filtering

We are announcing Multi Select in Grid column filtering in Power Apps. This feature will reach public preview on August 7, 2026. How does this...

M365 Admin 27 days ago 3

Article

Dynamics 365 Customer Insights – Journeys – Enable advanced personalization using simple formulas

We are announcing the ability to enable advanced personalization using simple formulas to modify text, dates, and numbers in Dynamics 365 Cust...

M365 Admin 27 days ago 4

Article

How to Automate Record Creation (Preview) in Dynamics 365 Customer Insights

Marketing teams generate valuable customer engagement through emails, events, forms, and digital campaigns, but converting that engagement int...

Inogic- Maplytics | Dynamics CRM Add-Ons | Development | Consulting 27 days ago 8

Article

Native Agent Memory for Microsoft Agent Framework, Powered by Azure Cosmos DB

Recently we introduced the Agent Memory Toolkit and the Agentic Retrieval Toolkit for Azure Cosmos DB. The Agent Memory Toolkit gives your age...

Azure Cosmos DB Blog 27 days ago 13

Article

Top Microsoft Dynamics 365 Trends to Watch in 2026

Businesses today expect more than a CRM that stores customer records or tracks sales opportunities. They need a platform that helps teams make...

Microsoft Dynamics 365 | Partners | Pricing & Cost | Dynamics CRM 27 days ago 7

Article

AI Agent Governance: A Complete Guide to Securing Enterprise AI Agents

A finance agent approves invoices. An HR agent screens jobs. Customer service agents resolves support tickets without waiting for an actual hu...

Microsoft Dynamics 365 | Partners | Pricing & Cost | Dynamics CRM 27 days ago 12

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Dynamics 365 Human Resources Articles

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