Queues in Case Management: Part 1
Customer service management may require different type of attentions and monitoring depending on parameters such as the different types of cus...
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Customer service management may require different type of attentions and monitoring depending on parameters such as the different types of cus...
Join Ann on "Afternoon Cyber Tea" as Aanchal Gupta, Vice President for Microsoft Azure, talks about her experience as an executive for more th...
If you're looking to retrieve a business unit's default team in Dynamics 365 using either C# or JavaScript, this post is just for you. ...
Tis the season where we all look back to reflect what happened in the year, what we achieved, where we grew and where we helped others. At the...
In this video by Srinath Pega, you'll learn about the Application Lifecycle Management (ALM) for Dataverse, including how to establish Azure D...
Reports are one of those familiar yet fiddly and always inconvenient things that those working with any of the Dynamics 365 Customer Engagemen...
Reports are an essential aspect of Dynamics 365 Customer Engagement applications that require a valid version of SQL Server Data Tools (SSDT)....
In my previous post I revisited moments from 2021 out of a Power Platform perspective. In this post I will look back at the collaborations I h...
This post provides a walkthrough for a newly developed tool in the XrmToolBox that allows you to document Power Virtual Agents using Visio. Th...
In this blog post, we will Invoke a Power Automate from Dynamics 365 Or Model-Driven Apps using Form Scripts. Invoke Power Automate from Dynam...
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