Dynamics 365 Customer Voice

PL-900 Certification Guide (2026): Exam Pattern, Preparation Strategy, and Career Opportunities

Introduction If you’re planning to start a career in Microsoft Power Platform, one certification consistently stands out as the best sta...

Cumulative Update Summary for Microsoft Dynamics 365 Business Central (August, 2026)

Cumulative Update (August, 2026) for Microsoft Dynamics 365 Business Central is now released. BC28: CU04 Cloud (SaaS): Managing Production and...

Microsoft Teams: Facilitator Can Join Channel Meetings

Facilitator can now join meetings set up in Teams channels. Facilitator helps participants run more effective meetings through the ability to ...

Outlook: Enhanced user interface updates for iPhone and iPad

People using Outlook for iOS on iPhone and iPad will see refreshed interface elements aligned with the latest Liquid Glass iOS visual experien...

Microsoft Teams: Use Copilot Chat after a call in Queues app

After a recorded call is completed, use Copilot in the Queues app to quickly catch up on key details, uncover insights, and resolve customer i...

Microsoft Copilot Studio: Agent Readiness in Microsoft Copilot Studio

Agent Readiness gives makers a real-time, always-visible health check for their Copilot Studio agents. A single “Review” indicator...

Announcing the preview of the Work IQ Developer Tools

Software is shifting from apps built for people to agents that can reason over context and act on someone’s behalf. Microsoft 365 Copilo...

Supplier Engagement in Dynamics 365 Supply Chain Management is now available in public preview

Supplier Engagement, now in public preview for Dynamics 365 Supply Chain Management, helps organizations streamline supplier onboarding, lifec...

Microsoft 365 & Power Platform Community Call – August 6th, 2026 – Screenshot Summary

Call Highlights   SharePoint Quicklinks: Primary PnP Website: https://aka.ms/m365pnp Documentation & Guidance SharePoint Dev Videos Issues...

Dynamics 365 SCM Inventory Management Explained