Dynamics 365 Customer Voice

Power Platform : Types of Accounts and Identities

Are you curious about the different types of user accounts and identities that exist within the Power Platform and Dynamics CRM ecosystems? Lo...

O365 Monthly Office Hours - October 2023

Use Sales Copilot to get recent updates (Catchup) on a lead and opportunity (Dynamics 365)

Using Sales Copilot, we catch up on updates to a lead and opportunity record since the last seven days or the last login. We can use the promp...

Outlook REST API v2.0 and beta endpoints decommissioning update

Today, we are announcing that we will fully deprecate Outlook REST v2.0 and beta endpoints on March 31, 2024. The post Outlook REST API v2.0 a...

Creating an Email Template in Touchdown for Dynamics 365 and Power Apps

Learn how to build custom email templates in Touchdown for Dynamics 365 and Power Apps. Transcript This is Steve Pestillo from P2 Automation. ...

4 benefits of modern warehouse management solutions

As we gear up for the holiday season, businesses that are agile and responsive will be poised to capture market demand and deliver an exceptio...

Conditional Access Overview and Templates are now Generally Available!

Today, we are excited to announce the general availability of Conditional Access overview dashboard and templates. Conditional Access protect...

Conditional Access Overview and Templates are now Generally Available!

Today, we are excited to announce the general availability of Conditional Access overview dashboard and templates. Conditional Access protect...

Generative AI and prompting 101