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Dynamics 365 Customer Service Podcast Episodes

Explore a wealth of knowledge and insights in customer service excellence with our curated collection of blogs dedicated to Microsoft Customer Service. Stay informed about the latest trends, best practices, and expert advice to enhance your customer support strategies and drive satisfaction.

Episode # 76 – How do we use OneDrive?

In this episode, the hosts explore the many ways you can make use of OneDrive, Microsoft's cloud-based file storage platform. As more and more...

4 years ago

Partner showcase: Building nBold with Guillaume Meyer

In this episode Ayca Bas and Jeremy Thake talk to Guillaume Meyer from nBold. He shares their story to shipping their collaboration enhancemen...

3 years ago

Episode 391 – Remote Desktop and Application Delivery with Kamal Srinivasan from Parallels

Welcome to Episode 391 of the Microsoft Cloud IT Pro Podcast. In this episode, Scott sits down with Kamal Srinivasan from Parallels to talk ho...

1 year ago

Episode 430: Scouting out Microsoft Scout

Welcome to Episode 430 of the Microsoft Cloud IT Pro Podcast, where Scott and Ben dig into Microsoft Scout, the new desktop AI application ann...

1 month ago

SPO Performance with Sean McDonough

Sean McDonough shares his tips and tricks for improving SPO performance. Sean's tips are for developers, administrators and users! Community L...

4 years ago

Episode 321 – ChapGPT comes to Bing

In Episode 321, Ben takes Scott through his current experience with the new Bing experience and ChatGPT integration. Then they talk about a qu...

3 years ago

Episode 398 – PowerShell and Intune with Harm Veenstra

Welcome to Episode 398 of the Microsoft Cloud IT Pro Podcast. In this episode Ben meets up with Harm Veenstra at the annual Microsoft MVP Summ...

1 year ago

Development Topics with Andrew Connell

Recently podcast-retired Andrew Connell joins pals Jeremy and Paul to catch up. And some of it is recorded! AC shares his thoughts on developm...

4 years ago

Episode 407 – Model Context Protocol (MCP) Part 1: The USB Port of AI Communications

Welcome to Episode 407 of the Microsoft Cloud IT Pro Podcast. In this episode, we dive deep into the Model Context Protocol (MCP) - a game-cha...

1 year ago

How SharePoint Embedded works and how to build AI apps on it

Build AI-powered apps that connect directly to Microsoft 365 content without moving files or compromising security, using SharePoint Embedded....

1 year ago

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Dynamics 365 Customer Service Podcast Episodes

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