Episode 114 – Copilot Experience with Laurie Pottmeyer
Join Laurie Pottmeyer on this episode of M365 Voice, as she provides a firsthand account of her experience with Copilot, Microsoft's latest offering in the world of customer support. Copilot takes customer service to the next level by enabling Microsoft support agents to collaborate directly with customers, offering real-time assistance and personalized answers to their most pressing needs.
Through this conversation, you'll gain insight into how Copilot works, the benefits it offers, and how it can transform the way you approach customer service. So whether you're a support agent looking to streamline your workflow or a customer seeking more personalized support, this episode of M365 Voice is not to be missed.
The post Episode 114 – Copilot Experience with Laurie Pottmeyer first appeared on M365 Voice.
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M365 Voice is a weekly podcast dedicated to share information with the community about the Microsoft 365 platform that includes Office 365, Windows 10 and EMS. Our podcasts will be 20 minutes each and will cover new features, updates, best practices and other ideas about the platform. We will also host guests from the community and from different Microsoft Product Group members.
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