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Microsoft Dynamics 365 Customer Service: Latest podcast episodes

Explore a wealth of knowledge and insights in customer service excellence with our curated collection of blogs dedicated to Microsoft Customer Service. Stay informed about the latest trends, best practices, and expert advice to enhance your customer support strategies and drive satisfaction.

Fix Identity Sprawl + Optimize Microsoft Entra

Strengthen your security posture in Microsoft Entra by following prioritized Secure Score recommendations. Enforce MFA, block legacy authentic...

4 months ago

Agent management updates | Copilot Control System

Manage the rise of generative AI across your organization using the Copilot Control System in Microsoft 365. Control who can find, use, and cr...

6 months ago

Episode 398 – PowerShell and Intune with Harm Veenstra

Welcome to Episode 398 of the Microsoft Cloud IT Pro Podcast. In this episode Ben meets up with Harm Veenstra at the annual Microsoft MVP Summ...

7 months ago

Episode 125 – New M365 Features in 2025

https://www.youtube.com/embed/E8Jbf3rmS8M

9 months ago

SharePoint Embedded with Andrew Connell

In this episode Jeremy Thake catches up with Andrew Connell to talk about SharePoint Embedded. Microsoft official pages: SharePoint Embedded O...

1 year ago

Episode 120 – Talking Copilot with Michelle Gilbert

https://www.youtube.com/embed/3OO1pHIuqcM

1 year ago

MySQL | Performance + AI Integration | Azure Database for MySQL - Flexible Server

Bring your MySQL workloads to run on Azure. Azure Database for MySQL - Flexible Server offers a powerful, fully managed solution for MySQL wor...

1 year ago

Episode 344 – The paradox of choice as a SharePoint Developer with Andrew Connell

In Episode 344, Ben and Scott invite Andrew Connell, SharePoint developer extraordinaire and founder of Voitanos on the show to talk about you...

2 years ago

Enterprise Grade Protection for Small & Medium Businesses | Microsoft Defender for Business

Specially built for businesses with up to 300 employees, go beyond traditional AV to proactively protect your devices, to help prevent attacks...

3 years ago

Microsoft News - November 2021

Jeremy and Paul recap the latest news from Microsoft. Ignite: Ignite 2021: Building apps for collaboration in a hybrid world Microsoft Graph @...

3 years ago

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