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Microsoft Dynamics 365 Customer Service: Latest podcast episodes

Explore a wealth of knowledge and insights in customer service excellence with our curated collection of blogs dedicated to Microsoft Customer Service. Stay informed about the latest trends, best practices, and expert advice to enhance your customer support strategies and drive satisfaction.

Episode 131 – Women in Technology Leadership with Maridee Oday

https://www.youtube.com/embed/WhPDDEnt2vA

2 months ago

Agents update on Ignite 2024 news with Andrew Connell

Jeremy Thake catches up with Andrew Connell to talk through all the M365 agents news from Ignite 2024. Jeremy answered the questions Andrew ha...

7 months ago

Episode 123 – Microsoft AI Wars Episodes with Jared Matfess

https://www.youtube.com/embed/m2RJC5vs_l4

7 months ago

Episode 117 – Copilot Governance and ROI with Andy Huneycut

https://www.youtube.com/embed/mrCk0CwFT9U

1 year ago

Episode 374 – Azure Trusted Launch Virtual Machines

Welcome to Episode 374 of the Microsoft Cloud IT Pro Podcast where Ben and Scott break down Azure Trusted launch virtual machines - what they ...

1 year ago

AD FS to Microsoft Entra | How to migrate your cloud apps

Migrate from Active Directory Federation Services to Microsoft Entra ID, formerly Azure Active Directory. Many key blockers have been removed ...

1 year ago

Multi-cloud Attack Response | How Microsoft's SIEM & XDR work together

Investigate and contain sophisticated attacks in real-time using updates to Microsoft’s integrated XDR solutions. Get an inside look at a mult...

2 years ago

Episode # 76 – How do we use OneDrive?

In this episode, the hosts explore the many ways you can make use of OneDrive, Microsoft's cloud-based file storage platform. As more and more...

3 years ago

Manage Data Risks from Employee Insiders with Microsoft Purview

How do you manage insider risk with your staff? What are some of the employee actions that can be automatically discovered? Now, with more and...

3 years ago

Bookings API with Altamish Ahmad

Altamish Ahmad joins Jeremy and Paul to discuss the Bookings API now on Microsoft Graph. Links from the show: Microsoft Graph Bookings APIs no...

3 years ago

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