Dynamics 365 Contact Center
Power Automate: The unknown automation platform… Picture this 🖼️: You’re in a conversation about automation tools. The names R...
Empowering the digital evolution requires seamless integration, agility, and scalability. By extending Azure services to the customer’s prefer...
The Service Health dashboard now includes notifications for crawl failures by Microsoft Graph connectors, helping to keep admins in the know a...
Outlook users can now make messages that meet specific criteria stand out in their message list with the help of conditional formatting. By us...
This post outlines a useful tool for administrators looking to estimate costs associated with turning on Optical Character Recognition (OCR) f...
Microsoft Teams users can now enjoy new meeting templates for Virtual Appointment, Webinar, and Town hall, thanks to the Outlook Teams add-in....
Microsoft Teams is introducing a new feature that will allow users to redirect incoming calls directly to voicemail without having to accept o...
If you're co-organizing a Teams Webinar or Townhall event, good news - Microsoft is introducing updates to make your job easier. Co-organizers...
In a new Microsoft 365 update, non-mail enabled security groups can now benefit from service side auto-labeling for Exchange workloads. The fe...
Halloween is over, but some horrors still linger, especially when it comes to the security of your data. If you use Dynamics 365 CRM and Share...
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