Dynamics 365 Commerce

OneNote: Multimodal Capture in Copilot Notebooks (Windows)

Capture on Windows helps you bring conversations and ideas from meetings, brainstorming sessions, and everyday work into Copilot Notebooks. Ca...

Do You Need a Dynamics 365 Health Check? Signs Your System Isn’t as Healthy as It Looks

A lot of teams assume their Dynamics 365 system is in good shape because it’s being used. Deals are getting entered, cases are logged, reports...

Microsoft 365 & Power Platform Community Call – June 18th, 2026 – Screenshot Summary

Call Highlights   SharePoint Quicklinks: Primary PnP Website: https://aka.ms/m365pnp Documentation & Guidance SharePoint Dev Videos Issues...

Reinventing source-to-pay with agentic ERP

Explore how AI agents transform source-to-pay by supporting faster insights, smarter actions, and more resilient procurement operations. The p...

Move Dynamics 365 Attachments to SharePoint Automatically | Attach2Dynamics

A Complete FAQ Guide to AI-Powered Next Best Action in Microsoft Dynamics 365 CRM

CRM systems contain valuable customer data, but data alone doesn’t tell users what to do next. Sales representatives, service agents, an...

Microsoft Entra: New service plans for Conditional Access and ID Protection for agents

Microsoft is adding new Entra service plans—Conditional Access for Agents and ID Protection for Agents—to Microsoft Agent 365 and Microsoft 36...

Dynamics 365 Customer Service – Enable question-level weighting for quality evaluation scoring

We are announcing the ability to enable question-level weighting for quality evaluation scoring in Dynamics 365 Customer Service. This feature...