How to Review the Microsoft Release Wave Updates: A guide for CRM Admins

Every year, Microsoft publishes two long lists of new, updated and planned features in Dynamics 365 and the Power Platform. As a system administrator, this can sometimes feel overwhelming to review. There are updates for Sales, Service (which covers Customer Service, Contact Center and Field Service),  Customer Insights (Journeys and Data), Copilot, Dataverse, Power Automate, […]

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